FAQs

On this FAQs page, you can learn about the problems and their possible solutions, as well as ask questions and get answers.

Credits

We are a DIY marketing platform where you buy and use credits to have your practice marketing tasks completed by our team of marketing professionals.
How do Credits work?

Credits are deducted from your account each time you purchase a service to complete a task.

The number of credits it costs to complete a task ranges from 2-5 depending on the complexity and time of the service required. You will see how many credits each task will cost prior to using your credits.

Buying credits

Pay for your credits by Card or PayPal. You will always be able to view your credit balance and the credits needed for each task.

Credits never expire. If you are unable to use your credits, your credits will remain in your account until you are ready to use them again.

Why use email credits?

Reduce transactions If you find it inconvenient to make lots of small credit card transactions to cover account usage, you can instead buy credits. This way only one credit card transaction is made and there may be enough credits to last a few months or more.

Save money If you buy email credits in bulk you can get access to lower prices than our base rates.

General

How much do credits cost?

Our price is $10/credit.

Do my credits expire?
No, credits do not expire. Use your credits at your own pace.
What happens when I run out of credits?
Any time you attempt to complete a task with your credits, the website will prompt you to get more. You can always buy more credits.
Do you offer refunds on credit packs?
We do not offer refunds on credit pack purchases.